SUPPORT

Need help? We’re here for you.

Three doors, in the order most people need them. Email reaches a human on the team; the dashboard answers most “where is my signal” questions on its own.

Email us

The fastest way to reach the team. We typically respond within one business day.

support@vaartahq.com

Go to the dashboard

Already have an account? Your feed, briefings and delivery settings answer most questions without waiting on us.

Open dashboard

Check the API guides

Auth, rate limits and webhook signatures are documented end to end — including the failure modes that look like outages.

Read the guides

What to include in your request

FOUR LINES · ONE ROUND TRIP

Every one of these removes a reply from the thread. Send all four and the first answer is usually the fix.

Your organisation name and the email address you signed up with

A clear description of the issue or question

Any error messages or screenshots

The competitor name or URL relevant to the issue, if applicable

Not a bug — a question about fit or pricing?

Talk to us instead